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FAQ's

  • Do you bake cake's for sale?
    No. This question is very common but long story short, no. I'm a music producer with a clothing line based off my alias name.
  • How do I place a custom order?
    Best way to place a custom order will be to email me at itscake@theycallmecake.com or contact me on social media. I'll be more than glad to assist you with that.
  • How do I order something I saw that's not on your website?
    It's as simple as the custom order. Contact me via email at itscake@theycallmecake.com. Describe the product the best you possibly can, and I'm sure I can find the product you're looking for and create an order for you.
  • How does sizing work?
    Depending on the product, everything is TTS (True To Size or runs slightly small. Most go a size up depending on body stature. Sizing has been the most difficult part of the process which we work on heavily behind the scenes. At first the goal was unique sizing but a lot of adjustments had to be made when the amount of customers grew beyond my hometown. So now all sizing will be very descriptive in whichever product you are inquiring about. Worst case scenario, please contact us at any moment and a fellow team member will be glad to assist you.
  • Do you have kids sizes?
    Yes, mostly for custom orders but inventory is currently being built for kids all sizes. From infants all the way to grade school sizes.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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